In 2021, quite a lot of Samsung Galaxy S20 users are complaining about the screen issues that they are facing. Complaints have been received about white or green blotches on the display, which worsen with time and render the device useless. The majority of complaints come from owners of the Samsung Galaxy S20+ and Galaxy S20 Ultra. Users have posted videos and images of problems with their displays. Although a moderator on the Samsung community forums advised rebooting and resetting the phone, there has been no official comment, and users claim that this procedure does not address the problem.
One Samsung Galaxy S20 Ultra user complained on a community forum about small flickering lines on his device initially, which were evident while playing games. These lines soon became green and white, and the phone began to overheat. When he called Samsung support, the experts advised him to perform a soft reset, but this does not appear to have remedied the problem. Later, the customer reports that Samsung changed the display and batteries to resolve the issue.
Other than that, a Reddit member using a Samsung Galaxy S20+ also provided a video showing the issue. The video shows the phone displaying green lines all over the screen, followed by white lines, ultimately rendering it useless. As of today, it appears that the display may be replaced by visiting a Samsung service center. If the phone is no longer under warranty, this will come at a high cost.
Until now, Samsung has yet to reply formally to this display issue impacting the owners of the Samsung Galaxy S20 series. Samsung phones are not immune to display-related difficulties. Earlier this year, the business launched a new update for the Samsung Galaxy S20 FE 5G that addressed a long-standing touchscreen problem. Users of the Samsung Galaxy S20 FE 5G allegedly began encountering issues with the phone’s touchscreen immediately after its release.
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Hi there,
Recently my S20 ultra, I was upgraded and didn’t use it for 3 days. Left it in its box. Went to get it out as I was going to trade it in since it was still perfect, and suddenly the screen was all lined and green… I’m one month out of warranty. I can’t stand it. Is there any way I can fix it reasonably? Thanks.
Hi Dominique, the LCD that happened for the S20 ultra is very common, people are complaining about it to Samsung but until now I think there is no official announcement on solving this problem. We received a lot of s20 ultra for LCD replacement as well. So, I will probably suggest that you get it to fix and proceed with trade-in. If you need our services, please do call our customer service at +6018-3944559 for more information. Thank you.