Xiaomi warranty – how and where to claim?

Did your Xiaomi phone have a defect that require repair or return but you don’t know where to start or are you still eligible to claim warranty from Xiaomi? But the question is how to know if you are eligible and where to claim your warranty? In this article we will show you how to check and where to go for your  Xiaomi warranty claim.

What is needed to claim Xiaomi Warranty?

As told by the Xiaomi customer service center. For you to claim a warranty you need to have a purchase receipt and the smartphone full box with all the items in it that you get when you buy the phone. So make sure you do not lose these two items.

What are the difference between Xiaomi Malaysia & Global Official warranty?

If you see at Shopee or Lazada, Xiaomi has two different stores. One is Xiaomi Malaysia Official and Xiaomi Global Official. Is the warranty claim going to be different? As told by their customer service center, it’s the same. All you need is a purchase receipt and the phone box.

How long is Xiaomi?

As mentioned in Xiaomi’s warranty official page. Xiaomi shall provide free of charge repair service within the warranty period. For Hardware products the warranty period is 1 year and you need to walk in to claim the warranty.

As for Xiaomi original battery, adapter and other accessories packaged with the product. The warranty period is 6 months and you need to walk in to claim the warranty.

For other Xiaomi’s products like power bank, headphones, vr etc. The warranty period is vary. You can check the list of the warranty period here. Xiaomi’s warranty period.

Where to claim Xiaomi Warranty?

There are 20 service centers where you can claim the warranty. Be sure to bring your purchase receipt and the phone box for warranty claim. Click here to see the MI service center near you.

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